TY - BOOK AU - Roman, Kenneth AU - Raphaelson, Joel TI - Writing that works : how to communicate effectively in business, e-mail, letters, memos, presentations, plans, reports, proposals, resumes, speeches SN - 0060956437 AV - PE1479.B87R65 2000 PB - HarperResource KW - English language - Business English KW - English language - Rhetoric KW - Business writing KW - PE N1 - "The Strunk and White of business writing"- Louis Begley - on cover; Includes bibliographical references (p. 192-193) ER -