TY  - BOOK
AU  - Mordaunt, Jill
AU  - Paton, Rob
ED  - The Open University
TI  - Evaluation and effectiveness
SN  - 0749289759
AV  - HD58.9.M67 1997 
PB  - The Open University
KW  - Organizational effectiveness - Study and teaching
KW  - Management - Evaluation
KW  - HD
N1  - "B789 4"; Includes bibliographical references (p. 48)
ER  -