TY  - BOOK
AU  - Penfold, Sharon
TI  - Change management for information services
SN  - 1857392817
AV  - Z674.4.P46 1999 
PB  - Bowker-Saur
KW  - Information services - Management
KW  - Library administration
KW  - Organizational change
KW  - Z
N1  - Includes bibliographical references (p. [181]-200) and index
ER  -