TY  - BOOK
AU  - Bessler, Joanne M.
TI  - Putting service into library staff training : a patron - centered guide
SN  - 0838934374
AV  - Z668.5.B48 1994 
PB  - American Library Association
KW  - Library employees - Training of - United States
KW  - Libraries and readers - United States
KW  - Library education ( Continuing education ) - United States
KW  - Library personnel management - United States
KW  - Z
N1  - Includes bibliographical references and index
ER  -