Design. Think. Make. Break. Repeat : a handbook of methods / Martin Tomitsch, Madeleine Borthwick, Naseem Ahmadpour, Clare Cooper, Jessica Frawley, Leigh-Anne Hepburn, A. Baki Kocaballi, Lian Loke, Claudia Núñez-Pacheco, Karla Straker, Cara Wrigley.

On cover: 'Revised: 20 new methods and an introduction to life-centred design'

Includes bibliographical references.

Introduction -- Design evolution -- Design process -- Life-centred design -- Using the book.

Methods -- 5 whys -- A/B testing -- Affinity diagramming -- Autobiographical diaries -- Backcasting -- Body mapping -- Bodystorming -- Brainwriting 6-3-5 -- Business model canvas -- Business model experimentation -- Card sorting -- Cartographic mapping -- Channel mapping -- Co-design workshops -- Competitor analysis -- Context mapping -- Contextual observation -- Cultural probes -- Decision matrices -- Design by metaphor -- Design critique -- Design team cards -- Design timescapes -- Direct experience storyboards -- Empathic modeling -- Empathy mapping -- Experience prototyping -- Experience sampling -- Extreme characters -- Focus groups -- Forced association -- Future workshops -- Group passing.

Methods -- Hero stories -- Heuristic evaluation -- Impact ripple canvas -- Interaction relabelling -- Interviews -- KJ brainstorming -- Laddering -- Local orbits -- Low-fidelity prototyping -- Mapping space -- Material exploration -- Mind mapping (WWWWWH) -- Mock-ups -- Mood boards -- Morphological charts -- Non-human personas -- Online ethnography -- Perceptual maps -- Personal-based walkthroughs -- Personas -- Pop-ups -- Questionnaires -- Reframing -- Research visualisation -- Role-playing -- Scenario-based thinking -- Science fiction prototyping -- Sketching -- Sketchnoting -- Speculating preferred futures -- STEP cards -- Storyboarding -- Strategy choice cascade -- Systems mapping -- Thematic analysis -- Think aloud protocol -- Usability testing -- User journey mapping -- User profiles -- Value proposition canvas -- Values cartouche -- Video prototyping -- Wireflows -- Wireframing -- Worst possible idea.

Case studies -- Which brief? -- Autonomous vehicles -- Designing space travel -- Musuem visitor experience -- Supermarket of the future -- Health and wellbeing -- Environmentally resilient communities -- Future campus.

Revised edition: 20 additional methods, three new case studies and a new chapter to introduce life-centered design. This book introduces the reader to the changing role of design as a way of thinking and a framework for solving complex problems and achieving systemic change. This book introduces the reader to the changing role of design as a way of thinking and a framework for solving complex problems and achieving systemic change. It documents 80 methods that cover all stages of a design process, providing actionable guidance for applying the methods across a range of projects. The methods are complemented by seven case studies to demonstrate their application in different domains, from designing interfaces for autonomous vehicles to addressing health and wellbeing. Free templates and resources, available at designthinkmakebreakrepeat.com, make this a great resource for design educators as well as practitioners leading workshops in their organization or looking for inspiration to transform their practice. In this revised edition, the authors look beyond the human-centered design paradigm and provide an introduction to life-centered design. This extended focus is reinforced through design methods for considering the broader ecosystem in which products and services are used, including the use of natural resources, ethical concerns and the long-term impact of design decisions.