The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first Harvey Thompson

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TextLanguage: English Publication details: McGraw-Hill; New York; 2000; c2000Description: xv , 247 p. : ill. ; 24 cmISBN:

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Item type	Current library	Call number	Copy number	Status	Barcode
PRINT	المكتبة الرئيسية الطابق الثالث أ	HF5415.5.T46 2000 (Browse shelf(Opens below))	1	Available	0000070661

Includes index

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