Service management and marketing : managing the moments of truth inservice competition Christian Gronroos

By: Material type: TextTextLanguage: English Series: Issues in organization and management seriesPublication details: Lexington Books; Lexington, Mass.; 1990; 1990Description: xxii , 298 p. : ill. ; 23 cmISBN:
  • 002946398x
Subject(s): LOC classification:
  • HD9980.5.G776 1990
Item type: PRINT
Tags from this library: No tags from this library for this title. Log in to add tags.
Star ratings
    Average rating: 0.0 (0 votes)
Holdings
Item type Current library Call number Copy number Status Date due Barcode
PRINT PRINT المكتبة الرئيسية الطابق الثالث أ HD9980.5.G776 1990 (Browse shelf(Opens below)) 1 Available E78479 c.1.

Bibliography : p. [277]-291

Includes index

There are no comments on this title.

to post a comment.