Understanding the essentials of total quality management : a best practice approach
Zairi, Mohamed Baidoun, Samir
Understanding the essentials of total quality management : a best practice approach - Bradford University , School of Management Bradford 2003 - 2 pts. ; 30 cm. - Working paper series nos. 03/03 , 03/05 .
"January 2003" Bibliography : pt.1 : p. 20-25 ; pt.2 : p. 23-29
Management Planning systems Japan USA Europe Case studies Self-assessment Customers Total quality management
Total quality management--HD
HD62.15.Z35 2003
Understanding the essentials of total quality management : a best practice approach - Bradford University , School of Management Bradford 2003 - 2 pts. ; 30 cm. - Working paper series nos. 03/03 , 03/05 .
"January 2003" Bibliography : pt.1 : p. 20-25 ; pt.2 : p. 23-29
Management Planning systems Japan USA Europe Case studies Self-assessment Customers Total quality management
Total quality management--HD
HD62.15.Z35 2003