Benchmarking in the public and nonprofit sectors : best practices for achieving performance breakthroughs
Keehley, Patricia , 1955- Abercrombie, Neil N.
Benchmarking in the public and nonprofit sectors : best practices for achieving performance breakthroughs Patricia Keehley, Neil N. Abercrombie - 2nd ed. - Jossey-Bass San Francisco, Calif. 2008 c2008 - xiv , 241 p. : ill. ; 25 cm.
Rev. ed. of: Benchmarking for best practices in the public sector: achieving performance breakthroughs in federal, state, and local agencies / Patricia Keehley... [et al.]. 1997 Includes bibliographical references (p. 227-231) and index
9780787998318
Total quality management in government - United States
Benchmarking (Management) - United States--JK
JK468.T67K44 2008
Benchmarking in the public and nonprofit sectors : best practices for achieving performance breakthroughs Patricia Keehley, Neil N. Abercrombie - 2nd ed. - Jossey-Bass San Francisco, Calif. 2008 c2008 - xiv , 241 p. : ill. ; 25 cm.
Rev. ed. of: Benchmarking for best practices in the public sector: achieving performance breakthroughs in federal, state, and local agencies / Patricia Keehley... [et al.]. 1997 Includes bibliographical references (p. 227-231) and index
9780787998318
Total quality management in government - United States
Benchmarking (Management) - United States--JK
JK468.T67K44 2008